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Travel Nursing Company Review of: Emerald Health Services
 Score
(all time)
Score
(within 1 year)
1. Knowledgeable4.43.8
2. Friendly4.63.8
3. Efficient4.43.5
4. Honest4.33.0
5. Pay rate4.23.0
6. Paycheck accuracy4.33.5
7. Housing4.13.2
8. Benefits3.83.2
9. Supportive4.33.0
10. Assignment selection available4.33.8
11. Individualized4.33.2
12. Insurance plan3.73.2
13. Reliable4.23.0
14. Accessible4.33.2
15. Reputable4.33.0
16. Accommodating4.33.0
17. Professional4.43.2
18. Paycheck arrival time4.43.5
19. Chances you will recommend this agency4.33.0
20. Chances you will work with them again4.23.0
Total Score (number or rankings)85.1(94)65.1(4)
  • I just signed on for my 2nd assignment with this company. I love my recruiter, Karen Le, she is THE BEST. She really puts the work in to hard to find me best jobs & rates, & is such a genuine & professional person! 06/11/2016
  • I've had experience with a few travel companies but working with Stephanie Dion was by far my best experience yet! Such an amazing person to work with! 04/20/2016
  • After reading all the wonderful reviews regarding Emerald, I honestly thought this would be a safe bet. Big mistake. I can tell you that an experienced MATURE recruiter is the key to a successful assignment. I do not recommend Camille Morrissey. She failed miserably and I simply could not rely on "her word" when it came to following through with major yet basic tasks. My pay checks were wrong. The 30" for lunch wasn't applied to my check on one week and another week, I simply had not been paid at all due to a problem with the facility and the payroll form used when submitted on Monday. It is now Friday and no money deposited for my work. No phone call made to me for 3 days informing me of the problem so I could try and rectify it, somehow. Then there was a contract issue. The dates were wrong.The contract was written so badly, the company manager of Emerald, Steve, made a call to me, telling me it was he and Camille's mistake. He signed off on the contract without reading it but he was going to make it up to me if I worked 2 extra weeks by placing me in "very nice housing". Because I took the stipend and found my own housing, I lost it due to the wrong dates given. I trusted him to find safe descent housing to work the last 6 shifts the hospital needed me. This was our agreement. Well, I was offered housing in an unsafe area with a low rent motel chain. Meth is heavy in this area and the motel offered is known for the drug busts. Working in the ER, we are familiar with the particular crime in the area and are close with the first responders. This was my first contract with Emerald and I can't tell you how disappointed I was from the incompetency of a simple contract to the rudeness of Camille Morrissey who has displaced anger issues because her mistakes were exposed and it was she who was ultimately responsible. She is a recruiter who simply cannot own her mistakes much less correct them. Instead hostility and rudeness are her defense weapons. As I said, the more experienced and mature recruiter would have made the world of difference in resolving basic issues, like correct contract dates and correct pay checks ... Beware of this company. I had the worst experience in my 10 years of traveling. 03/28/2016
  • They lie! Only out to make money off the hard work of the nurses. Leave you hanging, don't back you up. Put you in places that have no ethics, then when this is brought to their attention, your told, "it's only 13 weeks!" No thanks. I value my license and my standards of care. 02/22/2016
  • None 01/18/2016
  • Na 12/24/2015
  • They are great the best travel company ever. 12/22/2015
  • n/a 12/21/2015
  • Love my recruiter 12/21/2015
  • This is my fifth travel assignment, but my first with Emerald. They are my favorite thus far! Everyone in the company is not only willing to help, but also happy to help!! 12/21/2015
  • They were great, and will probably be traveling with them in the near future. 12/21/2015
  • Great company and staff. 12/20/2015
  • Honest company, great with communication, efficient recruiters, and reliable team. 12/18/2015
  • Karen is awesome 12/18/2015
  • I am happy with Emerald. 12/18/2015
  • Karen Le is the best recruiter to work with. She listens to my needs and executes. I'm glad to have her as my recruiter! 12/18/2015
  • Emerald Health is the first and only travel agency I have had the pleasure to work with. I have received excellent support, assignments and salaries in all the places I have signed with so far. My agent is top-notch and always taking care of whatever I need or want. 12/17/2015
  • Avantae is the best, he walked me through each step thoroughly. 12/17/2015
  • Your captcha isn't working 12/17/2015
  • Avantae is awesome represents the Company in an amazing manner, always referring coworkers to company. 12/17/2015
  • Avantae Arrington has been an amazing recruiter to work with for the last few years! I would highly recommend him and Emerald Health Services to anyone interested in traveling! 12/17/2015
  • EHS is an excellent traveling agency for professional registered nurse. Overall, the company exellerate because of the staff. I belive that the most important person are the recruiter itself. They are the one who will give the nurses what they want and need. They provide the best job offer and salary. The recruiter treats the nurses with professionalism which shows Respect, Excellency, and trustworthy. EHS is the top traveling agency that can be trusted and serve. 12/17/2015
  • My recruiter was excellent in communicating with me during this assignment, she was also resourseful and available every step of the way. 11/10/2015
  • Have really enjoyed working with everyone from Emerald Health Services 10/29/2015
  • . 10/28/2015
  • Aaron McNally has been excellent with her professionalism and being efficient with communication. This is a great agency! 10/26/2015
  • n/a 10/26/2015
  • Aaron McNally at Emerald Health Services is by far the best nursing travel agent that I have worked with. She came highly recommended to me and I can not reiterate how much I agree with the hype. Had it not been for my acceptance into CRNA school, I would've never worked with anyone else again. 10/23/2015
  • NA 10/23/2015
  • Had a great experience with Emerald and Aaron McNally my Recruiter. 10/22/2015
  • I HAVE HAD A WONDERFUL EXPERIENCE SO FAR! 10/21/2015
  • Had a great experience with Emerald. They've been honest and easy to work with during my entire 6 months assignment, and my recruiter Lana was a gem! 10/20/2015
  • My recruiter Lana Kimmich is everything one could ask for in a recruiter. She has integrity, She is honest, has good judgement, is empathetic and friendly. When a handoff is required in the service she follows-up and is always available to talk and is a highly effective contributor to a professional organziation. I recommend! 10/19/2015
  • My recurter is super nice and very helpful 10/19/2015
  • Emerald was recommended to me by a fellow travel nurse. This is the first assignment with them. I have been satisfied with their services. 10/18/2015
  • Camille Morrisey is great to work with! Always found me the best place to work with high pay!! Thanks so much. 10/17/2015
  • Ive worked with Stephanie for a few years and been very happy with Emerald! She's always prompt and easy to contact. 10/17/2015
  • My recruiter works hard to find me the exact assignment I am looking for without talking down to me or making me feel like their minion. 10/17/2015
  • I had the chance of working with an amazing recruiter Avantae, he was a pleasure to work with.. Available at all times of the day, even for emergencies! I loved working with emerald and I will gladly recommend them to future travelers. 10/16/2015
  • none 10/16/2015
  • Absolutely LOVE Emerald Health Services, but specifically Lana Kimmich. She fights for me, she gets me contracts I want, she vouches for me, and she's always readily available to me. I've worked with other companies, but no one has delivered like Emerald has. 10/16/2015
  • Brian Grimditch is a great recruiter. Always eager to help and very attentive. 10/16/2015
  • I am so impressed with emerald, I called my recruiter for the first time, after application and references done and was given job submittals almost immediately. I was shocked to have gotten a job where I wanted to go in less than one HOUR!! Stephanie absolutely ROCKS, THANK you!!!!! fast, HONEST and so pleasant to work with!!!! 10/15/2015
  • Stephanie Dion is my recruiter and she is awesome to work with! I feel like she listens to what I want and is always honest about contracts and what the company offers. She's very personable and friendly. I would highly recommend her to other nurses who are interested in traveling. 10/15/2015
  • Emerald Health has allowed me to have some amazing experiences over the past year! My recruiter Stephanie Dion is always there for me and answers any questions I have or directs me to the person that can answer my question. I would definitely recommend her to any of my friends that would want to start traveling! 10/15/2015
  • Best agency I have worked with! ! They give a lot more personal attention. GREAT recruiter.229 10/15/2015
  • Best agency I have worked with! ! They give a lot more personal attention. GREAT recruiter.229 10/15/2015
  • Great 10/15/2015
  • Great to work for. Friendly and responsive to needs. 10/15/2015
  • Emerald got me an assignment with a hospital that my other agency would not even submit me to because I did not "meet the requirements." My recruiter is great and readily available. 10/14/2015
  • Lana is the best! 10/14/2015
  • Awesome company. 10/14/2015
  • My recruiter Lana is the best. Any jam at any time she gets right to work and fixes it even if it's after hours! 10/14/2015
  • I was referred to this company be another traveler and I LOVE THEM. They are ALWAYS available and reliable in EVERY situation. 10/14/2015
  • I have been with other travel agencies and this by far is the best one yet. Camille my nurse recruiter is AMAZING! Love emerald. Love it! 10/14/2015
  • Great pay rates 10/13/2015
  • Love them! 10/13/2015
  • I love working with my recruit, Cynthia H from Emerald. She is approachable, reliable, and supportive. 10/13/2015
  • My recruiter goes above and beyond for us! 10/12/2015
  • Love the location, recruiter was efficent, excellent and easy to work with. 10/12/2015
  • Emerald has been amazing to me on my two assignments. My recruiter Aaron is honest, friendly and prompt on all matters. I would highly recommend Emerlad Health for travelers :) 10/12/2015
  • had a job in less than one hour of talking with recruiter in location I wanted 10/12/2015
  • Great company 10/12/2015
  • Below is the content of the letter I sent to my redruiter's supervisors: My name is Kathleen Amirali, and I'm a travel nurse with Emerald Health Services. I've worked with other companies before, and I refuse to go anywhere else because of who I consider is the best recruiter I've ever met. Lana Kimmich has been incredible and I've stuck with her now for about 6 years, with only a break when I went back into the military. She embodies all of the qualities that make someone exceptional. Her integrity, vigor, relentlessness, compassion and capability of 'taking the bull by the horns' is impeccable. I adore her, trust her and above all respect her with all my heart and mind. I can't say enough, but I can give some examples: *First assignment at Downey Kaiser I was ready to walk after 30 days, and if she hadn't talked me off the ledge at some ungodly hour of the night during that shift I wouldn't be at my best assignment now at Kaiser Sunset. *Upon our first talk on the phone she insisted we meet in person, and I instantly knew then she was going to also be a wonderful friend. I've never felt so comfortable and at ease upon initially meeting someone. *She constantly kept in touch, and not just to try to solicit the company, she actually cares. *When I was getting anxious and had the nerve to talk to another company, she may be the only person who managed to put me in my place, and once again firmly let me know she 'had my back'...and she did. *She returns calls and emails in less than an hour, even when on maternity leave. *She continues to take care of many nurse friends that are interested, and goes to great lengths to accommodate them even when they constantly get cold feet. What more can I tell you??? Either way, I wanted her supervisors to hear it from who she helps all the time. And please feel free to contact me anytime if you want to hear more, but then be prepared to be on the phone a long time! I love Lana Kimmich, and I thought you should know why:) Have a wonderful weekend. Sincerely, Kathleen Amirali 05/19/2015
  • Not at all helpful or supportive of this nurse. Used to be a better agency but has gone down hill. 04/09/2015
  • I worked with Elizabeth and she was great. Got me my first ever assignment and helped me through the whole way. She was never too pushy and didn't act like I was a kid on my first job (like some of these agents do who act way too excited about their jobs). She was happy to text rather than call me all the time. My paychecks got messed up once or twice and she was extremely quick to fix them and immediately wired me the money. After this it never happened again. In fact my paychecks got bigger toward the end (did I get a raise I was unaware of?). She tried to get me my second assignment but unfortunately couldn't get me one where I wanted to go. Other than that I'd happily work with Emerald again and plan to see what they have to offer when I head out west. 02/05/2015
  • My recruiter, Camille, is great. However, it's their integrity I'm concerned about. Concentra Medical Center messed up my lab work, greatly, and it affected my ability to start my contract. Emerald's response was, "well, this just happens." Well, this is unacceptable as they are utilizing a company that messes up, time and time again, in which, you (the Traveler RN) is the one who is penalized. Emerald refused to send a letter on my behalf. Concentra's mistakes are called negligence and Emerald is willing to accept it. I don't accept it and I don't recommend Emerald. 09/16/2014
  • I have always had good experiences with Emerald. This is my fourth assignment with them and Jason Labinger always is professional with your needs in mind. 05/14/2014
  • My recruiter was always available to address my concerns. I did not take the housing with this company. I found them to have high rates. I worked with them for one assignment before I found perm employment. 03/19/2014
  • HORRIBLE EXPERIENCE!! I too was placed in housing that had run down furniture and a mattress with "Semen" stains all delivered and waiting for me. It was so disgusting, I contacted Travelers Haven and refused to stay in the apartment that night, this in addition to baby roaches on the floor in the bathroom! Trust me I took pictures to document the awful conditions. The whole apartment was in disrepair, broken tiles, Mini blinds that were dirty and falling apart, huge burn mark in the middle of the kitchen floor & numerous dry wall issues! Meanwhile, the housing chick at Emerald is acting like, " Oh, this Is not really a problem" & the recruiter had the nerve to tell me is sounds more like a "cosmetic issue", and why was I so upset! She even harassed me on my cell phone, until I blocked her number after I said what I needed to say and hung up on her after she basically called me a " Liar". Not sure where she was raised, but I don't lay my head down with rodents & where bodily fluids have been left behind by God knows who! I think the only reason I got all of my money that was owed to me was because I made a point of notifying the CEO of my horrific experience and the fact I had pictures documenting the experience. They tried to relocate me to some other sub standard housing, which I refused & then I was forced to cancel the contract. Word to the wise....BEWARE, everything that Glitters isn't gold! I have another friend that also worked for them and they treated her badly also. So this is a pattern with them! 01/27/2014
  • Some of the staff are excellent in departments of pay and compliance. I felt that I was on my own to try and get a renewal, I was asked to contact my manager to make ask for my renewal and was told "Your agency is suppose to do that". I knew that, and felt uncomfortable. The last renewal went better and my company worked with the hospital. I tried to do registry staff relief with this company, however, many cancellations and did not have many hospitals in my area. Overall, everyone is very nice and helpful. 09/25/2013
  • Great recruiter first time using this agency. Satisfied with them at this time. 08/22/2013
  • Prior to signing contract find out insurance rate.(I pay 800.00 a month for employee only) get initial schedule. (I started without one and am going day by day on initial start.) 02/07/2013
  • Make sure to READ COMPLETELY your contract. Issues with 1)start dates 2)pay-rate confusion with shift differential 3)Health insurance 4)Cancellation policies Not a lot of security given to the travel nurse. Also they send the first paycheck live. So though you will be paid every friday afterwards the first paycheck arrives on monday. Plan accordingly they wont tell you this. 09/13/2012
  • Loved my agent Charlyn Lynton, she made herself available to me 24/7... I literally called her at 1 a.m. on Saturday morning with a hospital/paycheck issue and she returned my call within one hour. I would and have recommended her. The support staff however is not on their game. I received many VERY rude phone calls regarding competencies that were coming due or other paperwork type issues and I was floored at the level of unprofessional behavior. For example, I received several phone calls or emails that would be intended for someone else. Additionally, I would receive emails where my name was spelled wrong or the name of the contracted hospital was wrong (wrong state) and I would received apologies in the form of "OOPS". Having worked in an office before I was a nurse, I would have been fired for similar behavior/incompetency. 08/08/2012
  • The medical benefits are not that great. Preventive care is good but if you need to visit the ED, expect a large bill, especially for diagnostic imaging. 04/10/2011
  • As with any thing made by humans there have been problems but both my recruiter and the nursing manager have jumped right in to get things fixed in a timely and professional matter 01/22/2011
  • My contract was cancelled after 8 weeks. The first month I was put up in a motel because the apartment was not ready. They put a stop payment on my stipend for the month that had already been paid. Money was tight, and without a gas credit card, I would have not made it home. Very unsympathetic. Would never work for them again. 11/29/2009
  • get everything offered written into contract. otherwise steer clear. 11/24/2008
  • I have 5 years in healthcare and 4 years as a traveler. This is a wonderful company to work with and for. There were issues with the very first contract I worked for this company. The hospital Boca Raton (horrible hospital to work for) terminated the contract 2 weeks into contract. The company stood by me and went to bat on my behalf against the hospital. Mark Sampson is a wonderful recuriter, Harry Holt great account manager, Leslie Robles DON very smart and fair. So far I have no complaints about Emerald will work for them as long as they want me to 01/22/2008
  • 1. Pay check inaccuracy 2. Not supportive if you have issues with faciility 3. Nursing administration not professional in their approach to issues. 4. Recruiter (Lies) to get you into contract. (ie. Will pay for California License; but never received pay.) 01/02/2008
  • Very happy with my travel assignment. 12/06/2007
  • My recruiter was great! 12/06/2007
  • Good Travel Nurse firm. Excellent pay and benefits. 12/06/2007
  • As a first time Travel Nurse, I was recommended to Emerald by a friend who had traveled with them before. They treated me well and I have no complaints. 12/06/2007
  • I have traveled with several Travel Nurse companies and Emerald is definitely better than most. 12/06/2007
  • I have done 3 assignment with Emerald and they have been great. I also have several friends who have worked with Emerald and none of them have ever had any complaints. 12/06/2007
  • Great company! My recruiter was very sweet and my travel experience with them was everything I had hoped for. Highly recommended. 12/06/2007
  • STAY AWAY!!! Never work for this agency! I worked for them for over a year. Every benefit, pay scale, and "story" just became progressively worse. I regret that I ever worked for them except at least I learned some lessons that I won't soon forget. THEY LIE! After working for over a yr at the same hospital, the hospital breeched my contract at the very end and did not allow me to work my last 3 days. Therefore it cost me my hourly pay and my stipend that week. The agency did nothing about it. They completely allowed the hospital to get away with it. They were more concerned about keeping their relationship with the hospital( which is in jeopardy) than standing behind their nurse. I was also out the expense of staying in my apt. for that week while "waiting" to work when I could have just gone home and worked that week. Several times my pay check was incorrect and would have to " fight " for my money. I worked 48 hrs a wk for over a yr. They also lied to me about reimbursement of some expenses. I was never paid back for several expenses. They changed the pay scale and the ways of payment 3 times that yr. They also never paid my referral person their bonus. I realize there are not any "perfect" agencies, but these people are basically dishonest. I cannot work for an agency that operates this way. I now realize they were always lying to me about contracts and pay just to try to keep me where I was. Save yourself , your friends and coworkers from this agency! 11/27/2007
  • i am working with emerald now and really happy with our professional relationship. my recuiter, jason labinger is always on top of this and helps me to problem-solve all snafus(lifes little speed bumps.keeps me on track so i can be totally focused on my job and patients not housing or other issues that become rocks in our shoes...GO JASON:))) 06/04/2007
  • very nice and informative staff, never had a problem 01/02/2007
  • Great support and follow-up from my recruiter. Prompt response in getting my needs and concerns addressed and resolved. Payroll department unsatisfactory; had problems with pay every week (hours not accounted for, OT not paid). Customer service and efficiency lacking in payroll department. 09/11/2006
  • Housing placed me in rodent infested, cockroach thriving apartment! Breeched contract by not paying me weekly! Pay started out high and then slowly dwindled down. STAY AWAY! 06/20/2006
  • I signed a contract with them, but now the papers with all the "small" writing are on them. There has been a whole bunch of little details I'm just uncomfortable with. I don't know what to do. This will be my third travel assignment. If I had experieced with my first travel agency what I am experiencing now, I probably would have never traveled.
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